I love good customer service. Recently I was in Costco and I had left some ink cartridges for them to refill. There was a miscommunication, and somehow my four ink cartridges were thrown away. The technician insisted on “making it right.” He sent me to the ink cartridge aisle and instructed me to choose new cartridges to replace the missing ones. This was great customer service.
Imagine a customer service counter in heaven. I’m sure that it is covered in gleaming gold, with nary a fingerprint to be seen on the counter. Behind it stands glowing angels ready to assist customers. And there are a lot of angels so we don’t have to stand in line for long! There is soft praise music playing, candles for a welcoming ambiance, and an essential oil diffuser to perfume the room. This customer service center wants to truly value and serve their customers.